Support

PriorIT Consulting, LLC recommends taking advantage of Support onsite or remotely to help you maintain your Enterprise GIS operations and maintenance. Hour(s) can be provided towards email and phone support and can be customized to fit your requirements. Support will also provide the following:

  • General support for software installations and startups.

  • Support on identifying issues and concerns and recommendations to address them.

  • Recommendations on maintaining your software installations and startups.

  • Reference material to help you support and maintain your software installations and startups.

 

The following diagram shows the Support categories offered by PriorIT Consulting, LLC, recommended during these Enterprise GIS/IT Program lifecycle phases.

Support Services are a great way to protect your GIS software installations investments by doing it right the first time by following proven processes and best practices and to get support when needed to maintain your operations successfully. Technical Support can also be provided through email and phone support as needed either as separate project activities or through the Service Program.

Please contact us to further discuss Support opportunities.  We can provide you support to meet your Enterprise GIS and IT requirements on any budget.

Strategy

and

Planning

Vision/Strategic Planning

Business Case Development

Implementation Planning

Organizational Planning

Analysis

and

Design

Business Process and Work Flow Analysis

User Requirements Analysis

Solution Definition

Data

Database Design

Applications Design

System Architecture Design

DeveLopment

Database Development

Data Development

Applications Development

Systems Integration

Testing

(Unit & Systems)

Deployment

Infrastructure

Installation

Database Deployment

Data Deployment

Applications Deployment

Testing

(User Acceptance)

Training

Production

and

Operations

Support

Maintenance

Performance

Monitoring

Other

Considerations

 Address: 1668 Plum Lane #110, Redlands, CA 92374

        Phone: (909) 674-2415

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